Five Star Heating & Cooling Group

Join the Family

Member Benefits

Five Star Heating & Cooling Group is an allied network of top-HVAC contractors across Columbus, Cincinnati, and Dayton, Ohio. We aim to be the top-rated HVAC contractor in each local market. Each of our members has experienced exponential sales, customer retention, and social media growth since joining our network, among many other metrics. By joining our family, you gain access to a number of benefits that many HVAC companies struggle to find.

If you’re interested in becoming a member of our network of allied contractors in Columbus, Dayton, or Cincinnati, OH, fill out our online submission form today! Become a part of a quickly growing network. Learn more about the benefits each member receives below!

(614) 490-7550

Five Star Member Benefits

Dedicated Customer Service Team

Customer Support

Inbound & Outbound Call Support

Our members must have minimum customer support hours from 7 am – 9 pm. We provide inbound and outbound call support for each group member. Our call staff is kind, courteous, and knowledgeable.

Customer Retention

Customer Retention

We provide customer retention through lead generation, customer surveys, customer reviews, follow-ups, and marketing.

Omni Channel Support

Omni-Channel Support

Our customer support is not limited to phones. Each member has a team also available by online chat, email, and text message. 

Call Dispatching

Call Dispatching & Appointments

Each member has a dedicated Dispatch team, who will manage appointment booking, call dispatching, emergency service calls, and appointment reminders.

Five Star Member Benefits

Dedicated Marketing Team

Search Engine Optimization

Search Engine Optimization

Each member website will be driven by local search engine optimization to rank highly in their local market. Also included is content creation/marketing and e-mail marketing.

Google Certification

Google Certification

Each member will be Google certified by Google By Business (GMB). We manage customer reviews and surveys and provide analytics and reports.

Web Design & Development

Web Design + Graphics

Our marketing team will create a locally SEO driven website with social media management. Our graphics team will create a logo/branding package, create all video assets and local ads.

Five Star Member Benefits

Dedicated Leadership Resources

Dedicated Leadership Resources

in-Office Management

Each department of Five Star Heating & Cooling Group has a dedicated leadership team. Each member received Service + Install Support, Human Resources Support, Accounting Support, and Marketing Support.

Dedicated Leadership Resources

Leadership Training

We are always growing, which means technicians and office staff will advance into larger roles. Each group member will receive staffing support and team leadership resources.

Five Star Member Benefits

Dedicated Buying Power

Dedicated Buying Power

Special Member Pricing

We’ve created great relationships with top-HVAC manufacturers to receive special bulk equipment prices to reduce overhead. This inherently decreases expenses while increasing profitability.
HVAC Financing Options in Columbus, OH

Financing Options

Our relationship with banks and top-HVAC manufacturers allows each group member to offer financing options, as well as online deals for their customers.

Experience the Five Star Difference

The Five Star Experience

The moment after you contact Five Star Heating & Cooling Group to handle your residential Heating, Cooling, or Indoor Air Quality concerns, you can step back, take a deep breath, and rest assured that no matter how big or small the job, it will get done swiftly, honestly, and correctly, at a fair and reasonable price. This is because, in all we do, we strive to make the whole process a fast and positive experience that you won’t think twice to tell your friends and family about when they find themselves in similar circumstances.

Learn more about Five Star Heating & Cooling Group →

Five Star Heating & Cooling
Extended Hours
Five Star Heating & Cooling
Certified Technicians
Five Star Heating & Cooling
Emergency Services
Five Star Heating & Cooling
Competitive Rates
Five Star Heating & Cooling
Five Star Ratings

Submit the Form!

Submit our form to request more information about joining the Five Star family! All contractors must meet or exceed the following criteria:

Five Star Heating & Cooling

Five Star Ratings

Five Star Heating & Cooling

Competitive Rates

Five Star Heating & Cooling

Top Brands

Five Star Heating & Cooling

Certified Technicians

Five Star Heating & Cooling

Emergency Availability

Five Star Heating & Cooling

Customer Support Hours