Five Star Heating & Cooling Group
Join the Family
Member Benefits
Five Star Heating & Cooling Group is an allied network of top-HVAC contractors across Columbus, Cincinnati, and Dayton, Ohio. We aim to be the top-rated HVAC contractor in each local market. Each of our members has experienced exponential sales, customer retention, and social media growth since joining our network, among many other metrics. By joining our family, you gain access to a number of benefits that many HVAC companies struggle to find.
If you’re interested in becoming a member of our network of allied contractors in Columbus, Dayton, or Cincinnati, OH, fill out our online submission form today! Become a part of a quickly growing network. Learn more about the benefits each member receives below!
(614) 490-7550
Five Star Member Benefits
Dedicated Customer Service Team
Inbound & Outbound Call Support
Our members must have minimum customer support hours from 7 am – 9 pm. We provide inbound and outbound call support for each group member. Our call staff is kind, courteous, and knowledgeable.
Customer Retention
We provide customer retention through lead generation, customer surveys, customer reviews, follow-ups, and marketing.
Omni-Channel Support
Our customer support is not limited to phones. Each member has a team also available by online chat, email, and text message.
Call Dispatching & Appointments
Five Star Member Benefits
Dedicated Marketing Team
Search Engine Optimization
Each member website will be driven by local search engine optimization to rank highly in their local market. Also included is content creation/marketing and e-mail marketing.
Google Certification
Each member will be Google certified by Google By Business (GMB). We manage customer reviews and surveys and provide analytics and reports.
Web Design + Graphics
Five Star Member Benefits
Dedicated Leadership Resources
in-Office Management
Each department of Five Star Heating & Cooling Group has a dedicated leadership team. Each member received Service + Install Support, Human Resources Support, Accounting Support, and Marketing Support.
Leadership Training
Five Star Member Benefits
Dedicated Buying Power
Special Member Pricing
Financing Options
Our relationship with banks and top-HVAC manufacturers allows each group member to offer financing options, as well as online deals for their customers.
Experience the Five Star Difference
The Five Star Experience
The moment after you contact Five Star Heating & Cooling Group to handle your residential Heating, Cooling, or Indoor Air Quality concerns, you can step back, take a deep breath, and rest assured that no matter how big or small the job, it will get done swiftly, honestly, and correctly, at a fair and reasonable price. This is because, in all we do, we strive to make the whole process a fast and positive experience that you won’t think twice to tell your friends and family about when they find themselves in similar circumstances.
Extended Hours
Certified Technicians
Emergency Services
Competitive Rates
Five Star Ratings
Submit the Form!
Submit our form to request more information about joining the Five Star family! All contractors must meet or exceed the following criteria: