Five Star Heating & Cooling Group is a collection of allied HVAC contractors in the Columbus, Ohio area. Our purpose is to provide the very best in heating and cooling services to homeowners in the local marketplace. Our Group members are held to a higher standard of customer service and quality than most contractors hold themselves.
Our goal is to provide our Five Star Experience to all residential homeowners across Ohio. Our network of highly-ranked HVAC contractors is currently spread throughout Columbus, Dayton & Cincinnati. Our loyal customers are responsible for our rapid growth and success. We anticipate continued growth, and we look forward to making our trusted heating and cooling services available to every Ohio homeowner.
All members are held to high standards of customer service and quality. Above all else, members must guarantee customer satisfaction. All contractors must meet or exceed the following criteria:
Five Star Ratings
Member contractors must maintain a 4.8 or higher star rating cumulative score from the five most important consumer review sites: Google, Facebook, BBB, Angie’s List, Yelp
Members must have technicians available to run emergency service calls 24 /7, 365 (including holidays and weekends)
Members must employ full-time, NATE-Certified Technicians with hands-on experience
Customer Support Hours
Member offices must be open with live Customer Support during these hours:
- 7 am-9 pm M-F
- 7 am-4 pm Saturday & Sunday
Join the Family.
Become a part of an elite group of HVAC contractors across Central and Southwest Ohio. Learn more about our members, how to become a member and member benefits.
When you become a member of the Five Star Heating & Cooling Group, you gain a number of assets for your company. Here are just a few featured benefits of becoming a Five Star member.