Five Star Heating & Cooling Group Reviews
Please take a moment to leave us a review! Our technicians love to read about how they’ve impacted the comfort of a Columbus homeowner and their family. We look forward to continuing to serve the great Columbus community with quality heating and cooling services at affordable rates.
(614) 490-7550
Five Star Ratings Across The Board
Five Star Heating & Cooling Group members must maintain a 4.8 or higher star rating cumulative score from the five most important consumer review sites
“Fantastic service and insightful session. Mark P. was absolutely top-notch as a person and as our technician! We enjoyed the checkup and felt confident in where the quality of our units stood and getting some much-needed maintenance. Low-pressure sales with tons of information and knowledge. The ball is now in our court while we feel safe knowing our family is in good hands with our heating unit over the winter. Impressive company through the whole process. Thank you Mark P and the Five Star team!”
Michael G.
Customer
100/100 service! Everyone I spoke to on the phone was incredibly nice and helpful. The tech that came out, Mike, was such a nice person. Quick to find the issue and get to work. They went above and beyond to do the right thing and make up for the lack of care Atlas Butler provided me. They were also significantly cheaper. I am so happy I went with this company and they will always be my first call now. Thank you!
Heather L.
Customer
Local Reviews
for Columbus, OH
Powered by Nearby NowI did get 5 star service.
Patricia - Columbus, OH
great tech, great service,
Gene - Columbus, OH
Tech was very professional and friendly
Great service
Kelly - Columbus, OH
S
Rita - Columbus, OH
Adam was the polite, personable, young man who conducted the 6 month inspection/tune up of my furnace. He was great! He quickly took care of a slight condensation we were having. Two thumbs up!
Great service
Edward - Columbus, OH
Outstanding
Great service by Cory who came for a scheduled furnace inspection.
Marilyn - Columbus, OH
Cory is the most professional and well mannered person who gives great service. could not ask for a better service provider.
Great service
Emeldine - Columbus, OH
Job was done on time
great service
Felita - Columbus, OH
great customer service. was called to let me know he was coming early and ask me if it as okay.
Furnace Check Up
Chuck - Columbus, OH
Safe and super
Kim - Columbus, OH
Great tune up service and felt very COVID safe
Brandon M.
132881
Brandon M.
132870
Aaron B.
I completed a diagnostic service call on an ICP air conditioner. I determined that the unit that was in need of a new contactor. I replaced, cycled the unit, and everything is operating as intended.
Aaron B.
I completed the spring tune up on a York air conditioner. I visually inspected the furnace. Checked voltage and amps. I inspected the evaporator coil. I checked the temperature difference across the coil. Checked refrigerant charge, voltages and amps. I rinsed the condenser coils with water. Cycled and monitored the system. Operating as intended at this time.
Aaron B.
I completed the spring tune up on a Bryant air conditioner. I visually inspected the furnace. Checked voltage and amps. I inspected the evaporator coil. I checked the temperature difference across the coil. Checked refrigerant charge, voltages and amps. I rinsed the condenser coils with water. Cycled and monitored the system. Operating normally at this time.
Brandon M.
I completed a diagnostic on a Goodman air conditioner. I determined that the unit was undercharged. I charged the unit, cycled, and cooling is now operating as intended.
Christopher M.
I completed a return service on a Five Star heat pump. I found that the unit was working as intended.
Christopher M.
I completed a return service for a Five Star air conditioner. I determined that the unit was in needed to have its blower speed adjusted, I raised the blower speed and the unit is now operating properly.
Brandon M.
I completed a diagnostic service call on a Carrier air conditioner. I determined the drain line was clogged, I cleaned the line and cycled the unit. Everything is cooling properly now.
Brandon M.
This job was cancelled by the customer due to fixing the issue prior to the appointment.