Five Star Heating & Cooling Group Reviews
Please take a moment to leave us a review! Our technicians love to read about how they’ve impacted the comfort of a Columbus homeowner and their family. We look forward to continuing to serve the great Columbus community with quality heating and cooling services at affordable rates.
(614) 490-7550
Five Star Ratings Across The Board
Five Star Heating & Cooling Group members must maintain a 4.8 or higher star rating cumulative score from the five most important consumer review sites
“Fantastic service and insightful session. Mark P. was absolutely top-notch as a person and as our technician! We enjoyed the checkup and felt confident in where the quality of our units stood and getting some much-needed maintenance. Low-pressure sales with tons of information and knowledge. The ball is now in our court while we feel safe knowing our family is in good hands with our heating unit over the winter. Impressive company through the whole process. Thank you Mark P and the Five Star team!”
Michael G.
Customer
100/100 service! Everyone I spoke to on the phone was incredibly nice and helpful. The tech that came out, Mike, was such a nice person. Quick to find the issue and get to work. They went above and beyond to do the right thing and make up for the lack of care Atlas Butler provided me. They were also significantly cheaper. I am so happy I went with this company and they will always be my first call now. Thank you!
Heather L.
Customer
Local Reviews
for Columbus, OH
Powered by Nearby NowGreat service
Kelly - Columbus, OH
S
Rita - Columbus, OH
Adam was the polite, personable, young man who conducted the 6 month inspection/tune up of my furnace. He was great! He quickly took care of a slight condensation we were having. Two thumbs up!
Great service
Edward - Columbus, OH
Outstanding
Great service by Cory who came for a scheduled furnace inspection.
Marilyn - Columbus, OH
Cory is the most professional and well mannered person who gives great service. could not ask for a better service provider.
Great service
Emeldine - Columbus, OH
Job was done on time
great service
Felita - Columbus, OH
great customer service. was called to let me know he was coming early and ask me if it as okay.
Furnace Check Up
Chuck - Columbus, OH
Safe and super
Kim - Columbus, OH
Great tune up service and felt very COVID safe
A/C INSPECTION
Tammy Lux - Columbus, OH
GREAT SERVICES TECHNICIAN WAS VERY GENTEL, WELL SPOKE AND KNOLOGUE OF HIS WORK , ANSWER MY QUESTION IN A VERY EASY LANGUAGE , INPEACABLE CLEAN AND PROFESIONAL ON CHECKING THE UNITS THANK YOU
Great overall experience from start to finish. 5 star Customer Service.
Tim - Columbus, OH
The technician arrived on time, was very knowledgeable and resolved our trouble with no issues. Would recommend and will use them again for future needs.
Brandon M.
Upon inspection, I found the furnace disconnect switch to be faulty. I informed the customer and they approved the replacement. Will return to install part once office orders it. System is not operational upon departure.
Tara L.
I performed an installation inspection on a Carrier air conditioner. Everything checked out within specs. System is operational upon departure.
Christopher M.
Upon inspection, I found the furnace and heat pump were fully operational. I took time to talk with the customer to help them fully understand their new system and how to help it run at the highest efficiency.
Christopher M.
Upon inspection, I found the voltage wires coming to the furnace had loose connections. I tightened the connections and cycled the furnace and was now unable to cause the issue. System is operational upon departure.
Tara L.
I completed a tune up on a Goodman gas furnace. I visually inspected the unit. Noted the wiring and connections and the blower is dirty. The burners are dirty and rusted. I cleaned the flame sensor. Checked voltages, amps and pressures. Completed combustion analysis. Cycled and monitored system. Operating normally at this time.
Tara L.
I removed a Bryant gas furnace and air conditioner (see picture below). I installed a Carrier 96% Two-Stage 60,000 BTU Gas and a Carrier up to 17 SEER 2 STAGE 3 Ton Air. Cycled and monitored the system. Operating normally at this time. Included with the installation is a free 1 year service maintenance agreement.
Brandon M.
Arrived at customer's home to perform a safety check and tune-up. Customer's system running more than usual. I replaced the filter & cleaned the blower motor- system running efficiently at time of departure.
Mary C.
I completed the service maintenance agreement tune up on a Carrier gas furnace. I visually inspected the unit. Checked voltages, amps and pressures. Completed combustion analysis. Cycled and monitored system. Operating normally at this time.
Christopher M.
I completed the service maintenance agreement tune up on a Carrier gas furnace. I visually inspected the unit. Checked voltages, amps and pressures. Completed combustion analysis. Cycled and monitored system. Operating normally at this time.
Christopher M.
I completed a tune up on a Goodman gas furnace. I visually inspected the unit. I replaced the filter which was provided by the client. Noted the blower is dusty. I cleaned the flame sensor. Still a little low. Client did not want to replace at this time. Checked voltages, amps and pressures. Completed combustion analysis. Cycled and monitored system. Operating normally at this time.
