Five Star Heating & Cooling Group

Who We Are

Our History

The Gold Standard in HVAC Services Since 1972

Five Star Heating & Cooling Group is a network of highly-rated HVAC companies throughout central and southwest Ohio devoted to giving customers the most bang for their buck by providing superior products and services at a fair price. In other words, our mission is to leverage the most value possible at the most competitive price rates in the market with fast and easy finance options. Having said that, when it comes to our success, don’t be mistaken: We have earned our success and growth and we will continue to earn it because of people like you, hardworking homeowners, and customers who want the best for the homes and their families. Because customer satisfaction is what will either make or break us, we guarantee 100% customer satisfaction each and every time.

Over the past 40 years, we have worked hard to become one of the most respected heating and air conditioning service and installation providers in the greater Columbus Metro Area. We’ve grown from a “mom and pop shop” to a legitimate corporation with a staff of full-time, NATE-Certified HVAC repair and installation technicians, kind and courteous customer support staff, and hardworking office and management staff.

Our company was founded in 1972 by Howard L. Morris Sr. Currently, the company is managed by his sons Brett and Kip Morris. Five Star Heating & Cooling Group is family-owned and operated and has proven its excellence in the unmatched scale, quality, and value of our services. We carry an “A+” rating with the Better Business Bureau, its highest rating, and an “A” rating on Angie’s List, the highest achievable contractor rating.

With comprehensive service and replacement plans along with a dedicated customer service department, we stand behind our commitment to overall quality and customer care. We ensure that all installations are designed for maximum efficiency. We offer regular maintenance and protection plans after first-year warranties expire and dedicated 24-hour service to ensure that systems are consistently working at their peak and our customers are always comfortable.

Experience The Five Star Difference

The Five Star Experience

Our Group members are held to a higher standard of customer service and quality than most contractors hold themselves. Member HVAC contractors must meet or exceed the following criteria:

Customer Satisfaction Guarantee

Above all else, member contractors must guarantee customer satisfaction on every service call and installation

Customer Support Hours

Members must have live Customer Support during these hours: 7 am-9 pm daily.

Certified Technicians

Our member contractors must employ full-time, NATE-certified technicians with hands-on experience

Emergency Availability

Members must have technicians available to run emergency service calls 24/7, 365 (including weekends and holidays)

Service Rates

Members’ service rates must be competitive within their local market. Members must offer online deals and financing options.

Star Rating

Member must maintain a 4.8 or higher cumulative score from the five most important consumer review sites: Google, Facebook, BBB, Angie’s List, and Yelp

Top Brands

Member contractors must sell a top-rated brand name of HVAC equipment like Amana, Carrier, Lennox, or Trane.

Join the Family.

Become a part of an elite group of HVAC contractors across Central and Southwest Ohio. Learn more about our members, how to become a member and member benefits.

Five Star Ratings Across The Board

Five Star Heating & Cooling Group members must maintain a 4.8 or higher star rating cumulative score from the five most important consumer review sites

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